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We are growing!
Please welcome our newest HR Service Team Member, Tracy Rose. Tracy’s first day of employment will be June 2, 2008. Tracy lives in Medicine Hat, Alberta and comes to us from Medicine Hat Catholic, where she has been using our software over the last year and a half.
We are looking forward to her contributions to the already amazing team of Linda and Joyce!
20 Years of Service!
This month and year marks the 20th anniversary of SRB employees Steve Calnek and Susan Vernon.
Thank you both for all of your hard work and dedication to our company. Congratulations!
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Web Platform News
SRB West stopped installing new Linux and Macintosh servers in June 2007 but has continued to support a small minority of existing installations. As published in our product roadmap in Spring of last year and again at the User’s Group, next generation products will leverage and integrate with Microsoft .Net technologies and will require a server running a Microsoft Windows operating system.
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Web Requisitioning - Customer Demo!
Just a reminder that a customer introduction to Web Requisition has been scheduled for June 11th, 9:30am PDT. Please register with Rachel by email or call 1-866-998-2801. On the day of the demo call 1-866-792-1318 code #2731359. A WebEX number will be given out at beginning of the session.
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10-Digit Dialing for BC & Alberta Coming June 2008!
This is a reminder that starting June 23rd-June 28th, a "permissive dialing period" will be in place. Any time a call is placed you will hear a pre-recorded message reminding you to use 10-digit dialing the next time you make a call (note: will not apply to BC Lower Mainland customers as they are already dialing 10-digits) .
There is a potential for problems when any SRB dialing software receives these messages (ie ADS and PO Faxing software). It is highly recommended, that your software be upgraded before June 23rd to accommodate these pre-recorded messages.
Be proactive & contact Trish Holly to implement these changes today!!
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Support
Summer vacations are quickly approaching. Currently SRB staff "out-of-office" messages do not go out to our customers. This is a default setting of our mail server and is considered a “best practice” to help control SPAM.
How does this impact our customers? You might try to contact one of our employees directly for support via email. They might be on vacation but you won't be aware of this because you won't receive the "out-of office" message.
For the months of June, July and August the assured way for getting assistance is to log your request via our website or to phone our office directly.
Sales
SRB West sales staff will be unavailable from July 14th – to August 22nd. Please ensure that any purchase orders for new products reach our office before July 14th to be considered for the 2008 fall schedule. Orders that are placed after July 14th will be considered for installation in 2009.
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SRB is pleased to welcome three new Alberta customers........
Northern Gateway Public Schools!
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Livingstone Range School Division!
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Parkland School Division!
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2008 SRB Employee Retreat
Our annual employee retreat this year will be held August 26th & 27th. Phone coverage will be provided but all SRB West employees will be out of the office to attend the retreat. There will be emergency support only provided on these days. Thank you in advance for your patience!
2008 TSC User Group Conference
The Annual 2008 TSC User Group Conference hosted by Powell River SD #47 and friends, will be held from Tuesday, November 11th to Friday November 14th, 2008 at Tigh-Na-Mara Seaside Spa Resort and Conference Center (www.tigh-na-mara.com) in Parksville, B.C. on Vancouver Island. The agenda and registration form will be posted on the SRB West website under the TSC User Group tab in late June. A broadcast to all users will be sent out once this information is posted on the website. We look forward to another great conference!
Criminal Record Tracking/Reporting Solution
We have started researching solutions for Criminal Record Check Submission/Tracking/Reporting to comply with the new mandatory BC Education requirement that every employee be re-checked every 5 years.
We are awaiting clarification on the requirements for data and responsibilities of the School Districts from the Criminal Records Review Program and will schedule a conference call with BC districts to discuss our proposed solution once we have this information.
To expedite this process we would appreciate if you could forward any information you have already been given regarding program requirements to Louise Kadlecik.
Click here for BC Education reguirements......
Internet Explorer 8.0
The 2008 Web software release will NOT be certified on Internet Explorer 8.0. Version 8 has only been released in BETA, meaning there will be many changes as bugs and functionality flaws are addressed.
In addition, Version 8 is significantly different from Version 7 so our software will require programming changes to work with it. We will certify our 2009 Web software release to run on IE 8.0.
Please advise your employees not to install IE 8.0 on their work or home computers if they use them to access web programs like Absence Entry.
Manulife - one of your benefit providers?
If so, please contact Louise if you are interested in integration between Manulife and SRB benefit information.
Leave Management Web
This system is currently in a beta test mode at one of our customer sites. Once it has been appoved, we will begin installing it on customer sites that have pre-purchased the product. There will be a price increase from the introductory price of 1.80 per student (10,500 minimum) once the installations start taking place as the product will be ready for general release. If you would like to take advantage of the introductory price before it expires, please contact Roxanne at 1-866-998-2800 for a formal price quote!
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